PayMyPark Organisation Help

PayMyPark Organisations allows users to create an organisation account and share the common Organisation Balance with their members while maintaining a high level of security.

Organisation also allows you to maintain a list of company vehicles that uses organisation balance as a payment method. Having an Organisation also gives you the parking history details for all organisational vehicles and members, etc

Organisation helps you to maintain a separate Organisation and Personal account balance.

Click here to download PayMyPark Organisation Guide

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Get Started

Create An Organisation

1. Once logged in to PayMyPark, Click on 'Organisations' in the menu

2. Choose the organisation you would like to manage

3. Click 'Create new Organisation'

4. Fill in your Organisations details

5. Click 'Create Organisation'

6. You are now prompted to add money to your account, add vehicles and invite members. This is optional

7. If you choose to skip this process, click 'Skip' at the bottom of the page

You can now use organisations to buy parking, manage users and manage vehicles and see reports on your history.

A PayMyPark user can only manage an organisation if they have been made an administrator. The user who created the organisation is by default the administrator, and the administrator can also promote other members to be the administrator and manage the organisation.

How can I setup an account for an Organisation?

Below is a handy checklist to set up and organisational account

1. The business administrator uses PayMyPark Website to register.

2. Administrator logs in to web site, and click on 'Organisations' to create an Organisation

3. Administrator adds organisation licence plates via the web site.

4. Administrator tops up the organisational balance either using a credit card or POLI on the web site using Organisations, Manage, etc.For larger top ups there is an option to generate an invoice, then pay the invoice using Internet banking/Direct Credit.

5. The workers register their own PayMyPark logins.

6. Administrator uses the web site to email 'invitations' to join the Organisation.

7. Workers clear their emails, and accepts the invitation to join the Organisation.Alternatively workers can login to the web site, select 'Organisation' and accept their invite there.

Below are some main features of the organisation account

• With PayMyPark, essentially, you set up an organisation, and invite members to it.

• Members also need to register for PayMyPark with their own email.

• Members accept the invite and they can then access a shared pool of funds which you, or another administrator adds to the organization.

• Members can only pay for the vehicles that the organization admin add using company funds, and you can make them add a job code every time they use it if required.

• You can ‘top-up’ the account using an invoice (>$500) or using credit / debit, or internet banking (via Account2Account)

• You can also receive an email when your balance drips below a certain amount

• Your members can use the app to pay, or the website.

Members

Each organisation can have unlimited members. You must invite a member to your organisation for them to be able to use your Organisation's vehicles and balance.
Once a user has been invited to become a member of an organisation, they will receive an email to accept. Once accepted, they then become member of that particular organisation. Once accepted, you have the option to promote them to an 'administrator'. Note: Making another member an administrator will give them the same access as you.

Add Member

1. Once logged in to PayMyPark, Click on 'Organisations' in the menu

2. Choose the organisation you would like to manage

3. Click on 'Members' in the menu

4. Add the users email address and first name

5. Click 'Add User'

The invited user will receive an email with a link to accept the invitation.

You can cancel the invitation at anytime up until they accept/decline. To cancel, click 'CANCEL INVITE' next to the users name.

Managing existing Users

You can promote and remove existing users including yourself.

To promote a user to an administrator:

1. Once logged in to PayMyPark, Click on 'Organisations' in the menu

2. Choose the organisation you would like to manage

3. Click on 'Members' in the menu

4. Click 'Promote User' next to their name

To remove a user from your organisation:

1. Click 'Remove user' next to their name

Note: The user will not be notified of their removal.

You can also view a users full history by clicking 'View History' next to their name.

Finance

For members of an organisation to be able to buy parking for that organisation using the organisational vehicle, the organisation must have a positive balance exceeding the amount they wish to spend. Members can only purchase parking using an organisation's balance and this must be topped up via the PayMyPark website under manage organisations.

You can top up your organisations account using either a debit/credit card or Account2Account (Internet Banking).
The amounts you can top up at a time are also higher than a PayMyPark user, ranging from $10.00 to $1000.00. All prices are in NZD.

1. You should be logged in to PayMyPark and inside the specific Organisation that you want to Top Up.

2. Click on 'Finance' in the menu

3. Select Amount in the Top Up section and also select a Payment Method (Payment Type).

4. Click 'Top Up' button to proceed with the payment type.

You can also save debit/credit card against your organisation to top up easily at a later date.

PayMyPark Organisation Top Up Fee Structure.

Organisation TopUp Invoice

Organisations can now generate an invoice to TopUp their account.

The minimum amount to generate an invoice is $500.
After the invoice is generated you will receive an email with a PDF version, this can also be downloaded in the receipts section.

Invoices are valid for 30 days from the date of issue. After payment is made, the account will automatically be topped up within 2 business days.

Steps To generate an Invoice

1. You should be logged in to PayMyPark and inside the specific Organisation that you want to Top Up.

2. Click on 'Finance' in the menu

3. Select Amount in the Top Up section (should be equal to or more than $500) and select "Generate Invoice" from the Payment Type.

4. Click 'Top Up' button to generate the Invoice

Why are my Organisational invoice top-up not processed automatically?

Sometimes it doesn’t process automatically because you did not provide the PayMyPark invoice number in any of the three reference fields.

Vehicles

To be able to purchase parking, an organisations must have vehicles associated with it.

Add vehicle

1. Once logged in to PayMyPark, Click on 'Organisations' in the menu

2. Choose the organisation you would like to manage

3. Click on 'Vehicles' in the menu<

4. Enter the vehicles licence plate

5. Click 'ADD'

Organisation's vehicles will appear on the vehicle selection screen when a user attempts to buy.

Delete vehicle

1. Once logged in to PayMyPark, Click on 'Organisations' in the menu

2. Choose the organisation you would like to manage

3. Click on 'Vehicles' in the menu<

4. Click 'DELETE' next to the vehicle you wish to remove

You can also click 'View History' to view the entire parking history for that vehicle.

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Buy Organisational Parking

Now that the organisation has been topped up, vehicles and members added to the organisation, Members are now ready to buy parking as part of the organisation.

Parking for an Organisation is the same as parking for a personal account. The only difference is when the user (member of organisation) tries to buy the parking, they have to select the organisational vehicle (registration plate) from the list of vehicles that shows.

Once the organisational vehicle is selected, he will then be advised to use Organisation balance to pay for it (only if the organisation balance if more than the parking amount).

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History

PayMyPark Organisations has a reporting page where you search for historical parkings based on specific regions, users, license plates or between a date range. Once you hit 'Search' you can also export the results to CSV, simply click 'Export'.

On this page you can also view a receipt for any parking in the past and also Print/Email the receipt.

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Settings

Update Organisation Details

You can update your organisations details from the Settings tab. These details allow us to display information in the receipts and also allow us to contact you.

Delete Organisation

While we like having you as a customer, we understand that you may want to delete an organisation from PayMyPark. To help you with this proccess, you can click 'Delete Organisation' and your account will be closed. You will then recieve an email with details on how to recover your remaining funds held by us.

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Technical

I have a technical problem, who do I contact?

If you've found a technical issue, its best you contact us with as much detail as you can about the problem. You can also email us directly at info@paymypark.com

When will PayMyPark be avaliable on other devices?

Currently we only support Android & iPhone apps. We do not have plans to roll out to other devices at this stage. If you have another device, you can use the website.

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Contact us

Email PayMyPark at info@paymypark.com or click here to send us a message.

Last updated: 17 November 2016

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